Accessibility Statement for Flowers Lewisham

Our Dedication to Accessibility

At Flowers Lewisham, we believe that everyone in our community should have equal access to beautiful flowers and outstanding online service. Our mission is to provide an accessible and inclusive online experience so all Lewisham customers can order Flowers Lewisham online with confidence and convenience. By prioritising digital accessibility, we help ensure that every user, regardless of ability or technology, enjoys seamless access to our products and services.

WCAG 2.1 AA Compliance

Flowers Lewisham is dedicated to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards set out best practices for designing accessible digital content, addressing the needs of people with various disabilities, such as visual, auditory, mobility, and cognitive impairments. We routinely assess our website against these guidelines to identify barriers and implement improvements to make our site as usable as possible for everyone.

Screen Reader Compatibility

As part of our ongoing commitment to digital inclusion, the Flowers Lewisham website has been developed to work smoothly with popular screen readers and assistive technologies. Our site structure, image descriptions, and navigation are optimised so users who rely on screen readers can easily browse, select, and order flowers online. We regularly review and update our site to enhance screen reader support, and we welcome feedback from users to help us ensure compatibility.

High Contrast and Visual Design

Flowers Lewisham recognises that clear and readable design is essential for accessible browsing. To support customers with visual impairments, we employ a high-contrast colour scheme and maintain strong text readability across our website. This approach helps ensure all text and essential information stand out against their backgrounds, making navigating and ordering Flowers Lewisham online straightforward for all users. Our responsive design also supports flexibility in text size and layout, so customers can adjust settings for comfort and clarity.

How Accessibility Benefits Our Lewisham Community

Prioritising accessibility is about more than compliance; it reflects our values as a local business. We want all Lewisham residents and visitors to enjoy the ability to order flowers for any occasion, no matter their needs or preferences. By embracing accessible design standards, we empower everyone—from first-time internet users to experienced online shoppers, and including those with disabilities—to enjoy a convenient shopping experience at Flowers Lewisham. Our accessible Flowers Lewisham website aims to break down barriers and broaden our community reach.

Contact Us with Accessibility Issues or Suggestions

We are always striving to improve the online accessibility and usability of Flowers Lewisham. If you encounter an accessibility issue, have a suggestion, or experience difficulty when trying to order Flowers Lewisham online, please reach out to us using the contact form on our website. Our team will review your comments and do our best to provide solutions or additional information. By working together with our customers, we hope to make our website even more welcoming and accessible for all.